Pickup & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Contactless Curbside Pick-up

Your safety and convenience is important to us. Contactless Curbside Pickup is fast, easy and free. Schedule a 15-minute window for pickup with Cub Store Manager, Blanca Falcon. Call 213-381-5121 x1803 approximately 5-10 minutes prior to your arrival. Enter the Dewey Parking lot via Catalina St. Enter the parking lot and loop around to wait in front of the Security guard station. We’ll be masked and bring your items to your car and place them in your trunk.